Please reach us at info@carasta.com if you cannot find an answer to your question.
Every transaction is securely processed through a third party partnership (Caramel), ensuring funds for both buyers and sellers are validated and exchanged in sync with the transaction process.
An email will be prompted to both buyer and seller per transaction, with 7 easy steps to verify processing.
Listing Fee of $99, this will include the listing of the vehicle on Carasta LLC. upon approval, also included will be the security of the funds initiated from the buyer to the seller through Caramel (Digital Title Transfer, DMV authentication and progress of the documents and funds available virtually).
The ‘Buy Now’ feature is optional depending on the seller's choice. If selected, the ‘Buy Now’ option is available for the initial 24-hours of the listing for an exclusive price. If the “Buy Now’ was not fulfilled after 24-hours the auction will transition into an additional 6-day (9-day for premium) bidding feature.
If you have the option to set a reserve price on your vehicle, this must be a competitive pricing with the market and will be verified by Carasta LLC. We ensure the quality and efficiency of selling your vehicle within a timely period, with that the pricing may be comparable to market evaluations of the car details.
Reserve prices are optional when a seller is listing, in the case of meeting a reserve, buyers will be able to gauge the metered tracking. In the case the reserve is not met, sellers can have an option to relist their vehicle within 24 hours (with no listing fee) with the exception of a lower reserve requirement from the previous listing.
Standard auction length will be 7 (seven) days (168-hours) from approved listing start date to closing date. Countdown integration on the listing will be in live-time.
Upon the close of the auction, there is a 60-second population period to ensure the last and final bidder and/or highest bidding price is granted to the auction winner.
Buyers will pay 5% (up to $7,500) above the ending auction price to Carasta LLC Buyers fee due to Carasta, will be processed automatically to the payment method on file (via Stripe) after the auction has ended.
Within the bidding process, a minimum of $250 (two-hundred and fifty dollar) increments from the lowest/current bid.
Bids are non-cancellable, Bidding is serious as agreed upon in the Terms & Conditions. Buyers will be held responsible for the commitment and bid they make.
Sellers will be prompted over to the Caramel platform to complete transactions and documentation.
Buyers fee will be automatically transferred to Carasta LLC, through Stripe. Then, prompted over to Caramel for auto-processing transaction process.
During the checkout process for buyers, their terms of payment will be processed through a secured third party (Caramel). These funds will be held in escrow until the proper documentation of both parties and documents have been processed. This process can take (24-hours up to 5-business days; this will depend on loan payoffs, liens, carfax reporting, dmv and identity verification), the process can be tracked in live time through Caramel. Notifications for both buyer and seller will be notified via communication preference of each staged process.
We have preferred vendors for vehicle transportation available upon checkout, through Caramel.
Shipping costs are additional to the cost of the vehicle, and is the responsibility of the buyer.
Transportation tracking is an option for various vendors, these details can be further identified at check out.
Assistance in transportation services are available from point A to point B, along with GPS tracking services (may not pertain to all preferred vendor companies), there are preferred vendors for vehicle transportation available upon checkout.
With multiple partnerships, we ensure secure and personal security within each buyer and seller for an enjoyable and rewarding transaction. Bid with confidence.
Reporting or Flagging comments will be promptly removed with the understanding of an inappropriate comment made on the listing, these will be sent to the corporate team for further review of this validation.
There are no returns between sales or purchases made by either party. All sales are final, you are welcome to relist the item on the site under the same rules and regulations of a standard seller listing.
Yes, Dealerships are granted access to list a vehicle. Please reach out to us to learn about exclusive offers for dealership perks. Within the account sign up section, you will select the Dealer option, and provide your Dealership number for verification.
A group of friends from the Midwest felt the online auction experience was missing the mark.
Our mission was to introduce new features into the auction while making the interaction between the buyer and seller easy, secure and transparent. We also envisioned an online carmunity where enthusiasts can engage and share their passion. This is how Carasta was born.
Why Carasta, well there is something in the name! We had a particular passion for Italian cars, and ‘asta’ stands for auction in Italian.
Welcome to our version of a modern car auction!
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